Frequently Asked Questions
Everything you need to know about shopping with Pink Vanilla.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, Pink Vanilla ships to over 50 countries worldwide. International delivery times vary based on location and customs processing.
How can I ensure I pick the right size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.